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Sumo Logic FAQs

See the following FAQS on Sumo Logic.

What is the optimal log format to use with Sumo Logic?​

When you have full control over your logging format we recommend human readable key-value pairs whenever possible. JSON and XML are also acceptable, though XML is harder to read and parse than JSON. 

Whatever you use follow these rules:

For example, from our own production logs, we use the following:

2012-08-16 13:39:36,979 [metrics] INFO com.sumologic.util.Reporter - com.sumologic.util.scala.Aggregator.Buffer[/usr/sumo/stream-19.5-3/logs/stream.log]-Size-Meter (bytes/s) count=78847, fifteenMinuteRate=0.26, fiveMinuteRate=0.11, oneMinuteRate=0.00, meanRate=1.06

This is a key-value pair log, which is easy to parse and easy to read in Sumo.

What Types of Logs Can I Collect?​

The following table lists data types and some of the popular sources that produce logs, which can be collected by Sumo Logic. This list is a sample only to provide a general idea of the possible sources of log data; it is not complete.

Data TypePopular Log Sources
Custom App Code
  • Java
  • Log4J
  • Log4J 2
  • Microsoft .NET
  • Rails
Open Source
  • Apache
  • [Apache Tomcat] (/07Sumo-Logic-Apps/24Web_Servers/Apache_Tomcat)
  • Hadoop
  • Lucene
Middleware
  • JBoss
  • Oracle WebLogic
  • webMethods
  • WebSphere
Databases
  • IBM DB2
  • [MySQL] (/07Sumo-Logic-Apps/12Databases/MySQL)
  • [Microsoft SQL Server] (/07Sumo-Logic-Apps/04Microsoft-and-Azure/Microsoft_SQL_Server/01Collect-Logs-for-the-Microsoft-SQL-Server-App)
  • Oracle
Server / OS
  • HP UX
  • [Linux] (/07Sumo-Logic-Apps/14Hosts_and_Operating_Systems/Linux)
  • Mac
  • Red Hat
  • Ubuntu
  • Windows
Virtual
  • Citrix
  • Microsoft Hyper-V
  • VMware
Network
  • [Cisco ASA] (/07Sumo-Logic-Apps/22Security_and_Threat_Detection/Cisco_ASA)
  • [Palo Alto Networks] (/07Sumo-Logic-Apps/22Security_and_Threat_Detection/Palo_Alto_Networks_6)
  • McAfee
  • Symantec
Content Delivery
  • [Akamai] (/07Sumo-Logic-Apps/18SAAS_and_Cloud_Apps/Akamai_Cloud_Monitor)
  • [Amazon CloudFront] (/07Sumo-Logic-Apps/01Amazon_and_AWS/Amazon_CloudFront)
  • [Fastly] (/07Sumo-Logic-Apps/18SAAS_and_Cloud_Apps/Fastly)
  • Limelight Networks
IaaS / PaaS
SaaS
  • [Box] (/07Sumo-Logic-Apps/18SAAS_and_Cloud_Apps/Box)
  • ServiceNow
  • [Salesforce] (/07Sumo-Logic-Apps/18SAAS_and_Cloud_Apps/Salesforce)
  • [Microsoft Office 365] (/07Sumo-Logic-Apps/04Microsoft-and-Azure/Microsoft_Office_365)
Security
  • Cisco
  • McAfee
  • Symantec
  • Qualys

Where is My Data Stored?​

Where your data is stored depends on the geographical location the Account Owner selected when establishing your Sumo Logic account. 

  • Australia. Your data is stored in the AWS ap-southeast-2 (Sydney) region.
  • Canada. Your data is stored in the AWS ca-central-1 (Central) region.
  • Europe - Ireland. Your data is stored in the AWS eu-west-1 (Ireland) region.
  • Europe - Frankfurt. Your data is stored in the AWS eu-central-1 (Frankfurt) region.
  • India - Mumbai. Your data is stored in the AWS ap-south-1 (Mumbai) region.
  • Japan. Your data is stored in the AWS ap-northeast-1 (Tokyo) region.
  • North America. Your data is stored in the AWS us-east-1 (Northern Virginia) or us-west-2 (Oregon) region.

Your data is stored only in your region. 

For more information, see AWS Regions and Endpoints.

Also see our Privacy Statement.